The practice of medicine is undergoing radical changes. Physicians who don’t adapt quickly will be hit the hardest.
When over 77% of U.S. adults consult online ratings while looking for a doctor, neglecting the patient-doctor experience can really affect the financial bottom line.
During his speaking engagements, Dr. Bob Baker shares the exact insights and techniques he’s used to consistently receive top reviews from his patients and achieve Press Ganey scores in the 99th percentile.
“I cannot thank you enough for your inspirational presentation this morning. You used the most effective techniques I have ever seen by a speaker. Your message was clear and memorable. I believe we will see change for the better in our practice and I plan to integrate what you taught us in our educational programs for students, housestaff and faculty. I believe our patients will ultimately benefit the most from your time spent with us.”
— Michael C. Iannuzzi, MD, MBA, Chairman, Dept of Medicine | Staten Island University Hospital